In The Hidden Power of Social Networks, the author asks a very important question " Does trust really matter?". I think it does. In the example that he gave about the health club. They found that the level of trust is high with the workers working together while the level little bit lower with the workers within the same departments that they work in deferent shifts and they never meet before. The study also shows that the trust level between people from other departments in very low. they gave an example of one worker that he feels embarrassed to go to ask " the others" and he also worry that his boss would know about that which might make her angry at him.
I think trust is very big issue. When I was working back home I noticed so many problems because of the lack of trust between employees. I found that people from the same nationality trust each other but they do not trust the other workers. I found that each workers from the same nationality form special hidden network where they discuss working matters and how to be sure that they don't get tricked by " the others". I was kind of lucky to get in these network and I had the chance to how they think. I found them always accusing each other of carelessness, laziness, causing problems with them, and mostly spying in them and giving their boss false information about them . This was big issue for me and for the company.
I noticed there was delay in the work because they were not cooperating with each other probably. A lot of time they came to me complaining about other workers. I found it odd that it had never happened that a guy from the same nationality complained about another guy from his country. It is always the other nationalities. I think if a problem between two guys from the same nationality occur they would solve between themselves as they trust each other. So it had never come to me.
Ignoring some of the complains was really great solution. One other good thing that we did that we forced them to work with each other as we intended to give a project to one group with multi nationalities workers. But the best thing that we did arranging the offices so we do not have more that two people from the same nationality in the same area. So they had to talk to the other people and then know them better by talking to them.
About Me
- majid
- I'm from Saudi Arabia ( Riyadh).In the past, I worked for a consulting engineers company as adminstration manager.Right now I'm studying computer science in the American University and minor in IT.
4 comments:
Building Bridges focused on building relationships in the workplace, but I think Cross looked at the job from both the managerial/lateral perspective. I think of trust on the job differently.
When I think about trust in the workplace, I think about the many bosses I have had over the years.
I think about the micromanagers. They always made me feel as though they did not trust my competence in the field nor my ability to complete a given task.
When I think about my bosses who delegated tasks and allowed me to come to them with the questions I may have had or the issues that may have come up, I think that those were the bosses who really trusted me--AND those are the bosses who I had really awesome working relationships with.
You can find one guy in the office who has so many things to do and he is very busy and still his boss give him more things to do and I think this is because the boss does not trust the other people working in the office. So I think you can look at this issue from so many points of view. I think bosses should trust their employees until they see something made them distrust them. I also can not see some one working for me but I do not trust him.
Without any questions, I have always believed that trust certainly matters a lot and will always stand by this. It is almost impossible to work in an organization where employees and even Managers cannot trust you. I really like the fact how you ignored the complaints between co-workers. As a manager, I truly think that it is best to avoid complains just like you did and work around it so that you are being fair with everybody.
I agree with you Ben. Trust is everything not only in work but also in other relations such as friendship or dating.
It is good to ignore some of the complains but some times you have to do something toward it otherwise other issue and problems could occure.
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